H & G is certified
ISO 9001-2008. Our certification # is 4483, certified in 2004.
define Quality as a measurable degree of excellence. We implement quality
control systems such as SPC as means of monitoring Accept/Reject levels.
We have the means, processes & necessary testing equipment to measure
quality as determined in a quantitative value that is non-subjective.
Over the last five years our internal reject rate of 1.62% exceeds our
goals and validates our processes. Our external reject rate of 0.0014%
re-affirms our processes and inspectors.
Our Quality and Production teams utilize individual process sheets within
the plant, line workers can visually identify important aspects of each
production run. ie, packaging, hook location, critical powder areas,
process temperatures and pressure parameters are all per-determined,
dictated & documented prior to production runs ( You don't know
what to do if you
don't know what you've done). The result is that our customers can expect
the exact same quality that is measured, visual, repeated consistent
from one production run to the next.
Traceability is vital to a quality system. H & G has the ability
to track every shipment, enabling root cause analysis. Bar code abilities